Last updated: November 4, 2024

Welcome to avilo’s Privacy Policy. We are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.#

1. Who We Are 

avilo ("we," "our," "us") operates and manages various digital platforms and services, including Washd, and other subsidiaries under the avilo.no domain. This Privacy Policy applies to all interactions with our websites and services, regardless of location or language.

2. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we collect include:

• Personal Information You Provide: This may include your name, email address, phone number, and other contact details you voluntarily provide when using our services, filling out forms, or contacting us.
• Usage Data: We automatically collect data about your interactions with our website, such as your IP address, browser type, pages viewed, session duration, and actions taken on the site.
• Location Data: With your consent, we may collect your approximate location based on your IP address to provide relevant content and services.
• Device and Technical Information: We collect data about the device and network you use to access our services, such as your operating system, device identifiers, and connection speed.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track and analyze how you use our website. Learn more about this in our Cookie Policy: https://avilo.no/en/cookie-policy/.

We use your information for the following purposes:

• To Provide and Improve Our Services: This includes processing your data to maintain and enhance our website’s functionality, security, and user experience.
• To Personalize Your Experience: We use data to provide tailored content, recommendations, and features that suit your interests and location.
• To Communicate with You: We may use your contact details to send you service updates, promotional offers (with your consent), and respond to inquiries.
• For Analytics and Research: We analyze data to understand usage patterns, improve services, and make data-driven business decisions.
• For Advertising and Marketing: With your consent, we may use tracking data for personalized advertising on our website and social media platforms.
• For Legal Compliance: We may use or disclose your data as required by applicable laws, regulations, or legal processes.

We do not sell your personal information. We may share data in the following ways:

• Service Providers: We share data with trusted third-party service providers who perform functions on our behalf, such as analytics (Google Analytics, avilo Analytics Platform), advertising (Facebook Pixel), and technical support. These providers are obligated to handle your data securely and solely for the purposes we define.
• Subsidiaries and Affiliates: We may share data with other avilo entities to support and improve our services.
• Legal and Regulatory Compliance: We may disclose information if required by law or in response to legal requests, such as subpoenas, court orders, or regulatory requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the acquiring entity, subject to standard confidentiality obligations.

As an international company, we may transfer your data to countries outside your home country. When we transfer personal data outside of the European Economic Area (EEA), we ensure it is protected by using approved contractual clauses and other legal mechanisms in compliance with GDPR requirements.

6. Your Rights Under GDPR

If you are located in the EEA, GDPR grants you specific rights regarding your personal data:

• Right to Access: You can request a copy of your personal data and details about how we process it.
• Right to Rectification: If your data is inaccurate or incomplete, you may request corrections.
• Right to Erasure: You can request the deletion of your data, except where retention is required by law.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You may request a transfer of your data to another service provider, where feasible.
• Right to Withdraw Consent: Where consent is required for data processing, you have the right to withdraw it at any time.

7. Data Security

We prioritize the security of your data and use a variety of technical and organizational measures to protect it. This includes data encryption, secure access protocols, regular security audits, and strict access controls. While we work to protect your data, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods vary depending on data type and use; for example, we may retain some data for legal compliance or legitimate business purposes.

9. Cookies and Tracking Technologies

For details on how we use cookies and similar tracking technologies, including information on how you can manage your preferences, please review our Cookie Policy: https://avilo.no/en/cookie-policy/.

10. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data collection, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. When we make material updates, we will notify you by posting a notice on our website or sending you a notification. We encourage you to review this policy regularly to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise your privacy rights, please contact us:

• Email: hello@avilo.no
• Phone: +47 33 50 10 40
• Address: Nansetgata 25, 3256 Larvik, Norway